Error messages

• You will see this yellow banner appear across the REF Hub and in applications you use, telling you that you are not allowed to download, print or sync. 
• This appears because of the security settings on the site as a reminder that you cannot download or print any files.
• There is no way to get rid of the message 

The message reads: 

"Your organization doesn't allow you to download, print, or sync using this device. To use these actions, use a device that's joined to a domain or marked compliant by Intune. For help, contact your IT department. More info."

• This error message will appear if you try to access a panel or sub-panel area that you are not a member of.
• If you think you should have access to that area, contact usersupport@ref.ac.uk 

• This error message will appear if you try to edit, or view, a REF file in the desktop version of Microsoft Office, (Word or Excel, for example). 
• Due to our security rules, you can only work in files in the online version of Word, Excel or whichever Microsoft application you are using. 

• If you try to send an email to an external address, (one that isn't another panel member's REF email address), you will get an email auto-reply with the message:
  'A custom email flow rule created by an admin at xxxxxxx.ac.uk has blocked your message. Emails to external recipients are blocked.'
• To protect REF data the system is set up so that we cannot send emails to external email addresses